360 Degree Feedback

MULTI-RATER FEEDBACK TOOL DEVELOPED IN ASIA FOR ASIA

Today’s organizations are faced with both increased competition and a dramatic change in the expectations of their customers and employees. The ability to meet these challenges requires responsiveness, a willingness to change, and accountability at every level in the organization. To help your people become the real competitive difference, conducting a 360 degree feedback can be your best catalyst for authentic change.

Developed for the Asian culture, where culturally, employees are less comfortable giving feedback openly, particularly to their bosses, the NBOGroup 360 Feedback tool is an online multi-rater feedback system that allows employees to give feedback on their colleagues and bosses in a confidential and non-threatening way. With the dual scale frequency gap methodology, raters are able to give honest feedback objectively and constructively. Participants are also able to receive the feedback with a positive attitude that motivates them to act on their personal development plans.

360 degree feedback


BENEFITS OF NBOGROUP 360 DEGREE FEEDBACK

Encourages positive participation from raters

Encourages positive participation from raters


O
ne key reason why many 360 degree feedback initiatives fail to generate ROI is the low response rates, because most raters are not comfortable giving open feedback to their colleagues and bosses, particularly in the Asian culture. This is why we always recommend the 360 degree feedback to be used as a development tool, and that individual responses are confidential and anonymous. As a result, on average, our surveys close at 94% completion rate! A high participation rate is also indicative of a positive organization culture, building that trust between the management leadership and staff.

Rater-Ratee confidence in objectivity of responses
Rater-Ratee confidence in objectivity of responses


Our dual scale frequency gap methodology also gives raters the extra comfort to participate in the 360 degree feedback process. Raters give feedback based on their perception of "how much more or less" of a specific behavior they require from the individual, instead of making a judgement of "how good" or "how bad" that individual is performing. This objectivity gives both the ratees and raters confidence that the consolidated feedback will be
constructive and unbiased.

Culturally acceptable, non-threatening, particularly in rating of their managers
Culturally acceptable, non-threatening, particularly in rating of their managers


Due to the nature of the dual scale frequency gap analysis, coupled with positively-worded survey questions, the NBOGroup 360 Feedback tool works for organizations across different cultures. Raters are more willing to provide honest feedback, even on their bosses, without fear of jeopardizing anyone's careers. Ratees, too, do not feel threatened by the feedback they receive because they are not being judged as a person. Instead, the feedback focuses on where they can improve on to be a better manager.

Encourages high commitment from ratees in their own development
Encourages high commitment from ratees in their own development


With over 90% of people in an organization committed to giving high quality feedback, ratees are more motivated to accept and change behaviors. It is also easier for ratees to understand the feedback and be able to take actions to make those behavioral changes. Compared to single scale surveys, where individuals only receive an absolute score on how they are currently doing, dual scale gap analysis provides that end goal that the individuals need to achieve.

Statistically more accurate feedback that reflects reality
Statistically more accurate feedback that reflects reality


In our 20 years of experience, many participants (ratees) have found their NBOGroup 360 Feedback results to be "confirmative" and "helpful" in identifying areas for improvement. In dual scale gap analysis, feedback is more accurate because it is unbiased and having a high participation rate means that the feedback gathered gives a more holistic representation of the reality.


   
   
   

"Very interesting and especially useful in our day to day work environment. I get to know myself better and understand how others perceived me. I also get to know my staff and boss better, and I hope this can help to enhance our working relationship."

Manager, Sony Electronics    

   
   

USER-FRIENDLY SYSTEM & WELL-MANAGED FEEDBACK PROCESS

NBOGroup 360 Feedback Tool

View NBOGroup 360 Feedback Tool FeaturesDownload NBOGroup 360 Feedback Brochure


CUSTOMIZABLE 360 FEEDBACK FOR YOUR NEEDS

From identifying competencies and questions, to guiding your people on their own development plans — whether you prefer to outsource the entire 360 degree feedback process or manage your own  we can work with you to customize a 360 feedback project on a flexible range of project sizes and budgets.

Choose your preferred type of 360 experience to begin customization:

 

360 BASIC

Quick and easy; Choose different components to create your preferred 360 degree feedback experience.Learn more about 360 Basic package

360 PREMIUM

Full 360 experience; We handle everything from briefings to survey administration & results workshops.Learn more about 360 Premium package

360 Degree Feedback Standard Question Sets
360 Degree Feedback Standard Question Sets 360 Degree Feedback Standard Question Sets
Access to Online Nominations System
Access to Online Nominations System Access to Online Nominations System
Pre-Survey Briefing Sessions
Optional Pre-Survey Briefing Sessions
PDF User Guides for All Ratees/Raters
PDF User Guides for All Ratees/Raters PDF User Guides for All Ratees/Raters
Survey Administration & Technical Support
Survey Administration & Technical Support Survey Administration & Technical Support
360 Degree Feedback Individual Reports
360 Degree Feedback Individual Reports - BASIC
up to 5 types of analysis
360 Degree Feedback Individual Reports - PREMIUM
up to 12 types of analysis
Management Report (group results) Optional Management Report (group results)
Post-Survey Results Workshops
Optional Post-Survey Results Workshops
What Bosses Want, Leadership Development Guide (book)
Optional What Bosses Want, Leadership Development Guide (book)
Management Briefing & Analysis
Optional Management Briefing & Analysis
1-on-1 360 Degree Feedback Coaching
Optional Optional
Other Optional Value-Adds:
Learn more about 360 Basic package Learn more about 360 Premium package

 


   
   
   

"Very impressive on the way the course is organized and how personal profile is analyzed using 360 degree survey. Facilitators are experienced, clear in conveying messages and quote examples."

Finance Team Lead, Mosanto Singapore    

   

 


CASE STUDIES & TESTIMONIALS

Sembcorp   LTA Singapore
360 Leadership Success Story at Sembcorp
 
A People-Centered Vision: 360 Degree Feedback at LTA
Read how a Sembcorp senior executive used his 360 degree feedback results to achieve remarkable changes in only ten months' time.
Case Study: 360 Leadership Success Story at Sembcorp
  See how LTA successfully implemented 360 degree feedback for more than 300 employees across the entire organization.
Case Study: A People-Centered Vision: 360 Degree Feedback at LTA

 

More Comments:

               
  "Good value in the individual 360 report, especially the written comments."     "All went smoothly, online survey was easy to use and the process is effective."     "This is a very good survey to help individuals understand other's view."