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Today we're going to talk about engagement and winning.
Two thirds of employees according to Gallup say they're not engaged. The NBO survey says more than 60% thinks their leaders and managers are not as competent as they should be. On a positive note, teams that are vibrant have increased profitability, increased productivity and increased customer satisfaction. So you come to a conclusion - engagement is good, disengagement is bad. What do you do about it?
I'm going to give you a few quick things to think about. One, you have a clear organizational story - a vision - who are you and what do you want to be known for. Two, does that story permeate all stakeholders’ activities, perceptions and behaviors; is every employee from the frontline to the CEO to the board to the customers and clients, are they all in the story. Three, the silos, departments in teams all know and believe and demonstrate the stories - called chemistry. When you have chemistry in an organization, people care. People share if people succeed together.
So what's your story? How is your team chemistry? What needs to change?
Topics: Employee Engagement , Growth & Productivity , In The Workplace (Podcast) , Leadership , Leadership Survey , NBO Podcast