[Podcast] In The Workplace, Ep 8 - Communication in the Workplace

Posted 27 Jun 2018
by NBO

In The Workplace, Episode 8 - Communication in the Workplace [Podcast]

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Today we're going to talk about Communication. We all know that face-to-face communication is probably the most effective way to get your messages across, to hear the other person, to see the nuances of their emotions and their face, their gestures and tone of voice. We all spend so much time on email today and on our cellphones that we're missing that face-to-face.

Famous curve was made in 1977 by Thomas Allen in a book called Managing the Flow of Technology. And he detailed in graphs, the distance between two people decreases the effectiveness of communication dramatically. And we see that in our email responses or lack of, and we see that in the telephone conversations that the other person's really busy doing something else. So we're constantly re-doing, re-communicating, and re-emphasizing - that's a problem.

So today I'm going to ask you to think more about that face-to-face communication, and who's in your network that you need to have influence with, that you need to have endorsement from, that you need to have a better relationship with. And think about not just sending an email, a text or phone call, but actually going face-to-face. Just a few minutes, cup of tea, short meeting. A lot can get done when you're face-to-face with those that are important to your success, important to your relationships, and just important. So today, lay out a few people that you want to get closer to face-to-face.


Topics: Effective Communication , Employee Engagement , In The Workplace (Podcast) , Interpersonal Skills , NBO Podcast

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