"I can see direct and immediate application of what I have learned in this program. It has been very interactive and the trainers can customize their response to my personal questions rather than being too theoretical/generic. Entertaining and educational - a good combination. " ( Vice-President, Credit Suisse First Boston )
How to manage conflict positively in the workplace
How to make an immediate effective difference in managing others
FISERV SEES TEAM RELATIONSHIPS ENHANCED
"Very positive! This program provides the tools and framework to assist different members of the team to work together. The business simulation game and the discussion are helpful." ( Managing Director, Fiserv (ASPAC) Pte Ltd )
"I found it really useful and helpful. I did not realize the importance of managing people until I attended this. The knowledge I learned here will play an important role in managing my people more effectively." ( Unchana Chaiyakul, Head of Client Link, Deutsche Bank Bangkok )
"The most basic of all human needs is the need to understand and be understood. The best way to understand people is to listen to them." ( Ralph Nichols )
